When Is My Credit Card Charged ?

When you place an order, your credit card is processed immediately by a separate credit-card processing company, known as a payment gateway. In fact, the John R. Craighead Company never sees your credit card number. Our web site simply verifies that payment was received from the credit-card processing company.

Click on When Will My Order Ship? to find out how long it takes to fill your order.

Do You Save My Credit Card Number ?

At no time is your credit card information stored on Craighead's computer system.

Entering My Card on the Internet Is Scary !

Are you still nervous about entering your credit card number when placing an order? That is understandable. You are welcome to call and give us your card number over the phone. (Unlike a lot of retailers, we enjoy speaking with our customers.)

We can take your call Monday through Friday 8 a.m. to 4:30 p.m. Mountain Time. The toll-free phone number is (800) 248-6738.